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  1. Business customers
  2. Accounts for businesses

ACCOUNTS FOR BUSINESSES

Business accounts for different purposes and projects.

Become a customer remotely

For any business

Apply regardless of how old and experienced your business is.

Extensive opportunities

Make use of our range of services, from temporary accounts to current accounts.

Financial management

Control your company’s finances both in the online bank and mobile app.

Citadele accounts

All businesses need an idea, starting capital and a bank account. A Citadele account is a powerful motor which will drive your business forward. Our highly experienced consultants will find the solution to ensure that your business can receive loans and guarantees, make international transactions, and use the most up-to-date e-commerce and card acceptance tools.

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Temporary account

Taken the first steps in launching a business and now need a business account? We have worked to ensure that opening one is as simple as possible. Open a temporary account remotely*:

  • Fill in an application to open a temporary account.**
  • Once your temporary account is open, you will receive an electronically-signed letter from the bank by email, in which we will give you your temporary account number.
  • Pay in your base capital.
  • Once you have founded your business, transfer your temporary account into a permanent account remotely.
Fill the application

* Remote opening of a temporary account is only available for newly established companies in the Republic of Latvia with a single founder who is a resident of the Republic of Latvia.
** Before founding your business, check whether you have selected a unique name: https://www.ur.gov.lv/en/.

Business current account

Once a business has been founded, it’s time for a current account. A Citadele current account gives you more opportunities to run your day-to-day business conveniently and successfully.

  • Multi-currency accounts can make payments in several currencies. Citadele clients can also make transfers in USD.
  • Easily link your account to your accounting programme for wage payments and other transfers.
  • Use your account for both transfers and cash transactions, using our payment cards for withdrawing and depositing cash from our ATMs.
  • Make payments and oversee your account using the online bank and mobile app.
  • If you are not yet our customer but can represent your company alone, fill out the application and questionnaire remotely. All you need is a qualified SmartID, eID or eSignature MOBILE for identification and signing the application.
Become a customer remotely

Escrow accounts for businesses

Do you have a serious transaction in mind, but want to reduce the risk of the other party not fulfilling their obligations? For these situations, we offer an escrow account. The bank ensures that, once one party has fulfilled their obligations, the other party pays.

  • Complete real estate and other transactions.
  • There may be an increased commission fee if there are more than three parties involved in the transactions; the agreement must be prepared in another language; the account needs to be opened urgently; or the standard terms and conditions are changed per the customer’s request.
  • Please bear in mind that, when submitting an application, all involved parties must sign.
  • Apply for a Transaction Account remotely by signing an application form using eParaksts and emailing it to info@citadele.lv, or by filling in a free-form order through the online bank and attaching an application. You can also submit an application at any of our customer service locations.
Fill in an application

Open an account without coming to a branch

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Fill out the application

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Choose the most suitable service plan

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Get access to banking services in a few minutes

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Fill out the application

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Choose the most suitable service plan

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Get access to banking services in a few minutes

Ready to apply?

Authorize with the most convenient method for you - Qualified Smart-ID, eID, eSignature MOBILE.
Become a customer remotely
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Didn’t find the answer to your question?

Visit our interactive assistant and find the information you need

Interactive assistant
What services will I receive?

When applying remotely, choose the most advantageous service plan for your company. Depending on the type of plan you choose, you will be able to use a set of services.

  • A certain number of free SEPA transfers (depending on the type of plan)
  • A certain number of free current accounts.
  • A certain number of free C Business cards with an account in the first year of service.
  • Unlimited number of free intrabank transfers.
  • Unlimited Mastercard Business Debit cards for free.

Additionally, an Online bank will be created.

  • If you are already a customer of the bank and use Citadele Online bank with the authorization device MobileSCAN, you will be able to choose whether to use the existing connection or create a new one (a new MobileSCAN license and login will be issued).
  • If you do not currently use Citadele Online bank or you have another authorization device, you will be issued a new Online bank Agreement with a new login name and MobileSCAN license.

What you need to know before applying?

If you are not yet our business customer, you can join us without coming to the bank! Now you just have to complete an application on the Citadele’s website. Fill it in and we will deliver the card to you free of charge within Latvia.

To become a customer using an application on the Citadele website, the following criteria must be met:

  • the legal form of the company is limited liability company (SIA), individual merchant (IK), farm undertaking or fishery undertaking (ZS);
  • your company is active and registered in the Register of Enterprises of the Republic of Latvia;
  • your company is solvent;
  • the company carries out economic activity in Latvia;
  • you have been issued a passport or identity card of citizen or non-citizen of the Republic of Latvia;
  • you have the right to represent the company individually;
  • you have a qualified electronic signature - eSignature maintained by SmartID QES or LVRTC in Latvia.

If any of the above criteria is not met, please visit any of our branches, and bring an identity document.

When you become a customer of Citadele Bank remotely, initially in Online bank, there will be a set limit for outgoing transfers per day. The maximum total amount of transfers per day may be up to EUR 60 000 EUR. This condition can be changed upon visiting the bank branch.

I have completed the application. What to do next?

After you have completed the application, a bank representative will contact you if necessary. If the application is successful and no additional information is required, you will receive the following information soon:

  • an e-mail about the successful completion of the application and instructions on how to proceed;
  • an SMS with the login to the Online bank (if a new Online bank Agreement was drawn up).

To access detailed information about the services you applied for, please visit the My Applications section of the website. To check the status of your application and view detailed information about the services at Citadele Bank, log in using a secure electronic signature.

How to activate Online bank?

If you are a new user of Online bank and you need to activate the authorization device MobileSCAN for Online bank, go to the section of the website My applications.

1) To activate MobileSCAN, log in to the section My Applications.

2) After authorization, you will see detailed information about the company’s application, the services applied for and the activation of MobileSCAN.

3) In addition, download Citadele’s mobile app from Google play or App store to enable MobileSCAN activation.

4) Once the app is downloaded, activate MobileSCAN by following the instructions.

5) When MobileSCAN is activated, you can connect to Online bank with the login name received in the text message.

How to fill in the application?

To start the completion, click on “Business customers” > “Become a customer” > “Become a customer” > “Become a customer remotely” and read the basic conditions. Before filling in the application, choose the most suitable type of authorization.

Documents to be submitted to start a business relationship

You can become a Citadele customer remotely or in person.

When starting a business relationship in person, the documents listed below must be submitted depending on the status of the legal entity.

Legal entity the process of registration of which has not been completed yet (temporary account)

  • Customer questionnaire.
  • Foundation agreement or articles of association of the company.
  • Identity document (passport/identity card (ID card)) of the representative of the company.

Registered legal entity

  • Customer questionnaire.
  • Identity document (passport/ID card) of the representative of the company.
  • Identification data of beneficial owners.

 

! If necessary, Citadele may request additional documents according to a risk-based approach (e.g., proof of origin of funds, proof of ownership structure for businesses with a complex cross-border ownership structure, documents confirming transactions with key business partners, in case of a payment institution/electronic money institution – AML/CFT policies and procedures).

Why can’t I use my Online Banking to fill in and sign an application?

A qualified electronic signature, which is legally equivalent to a handwritten signature, must be used to complete the application. Qualified electronic signatures in Latvia are:

  • SmartID QES;
  • eSignature maintained by LVRTC.

What are the conditions for completing the application?

To become a customer using an application on the Citadele website, the following criteria must be met:

  • the legal form of the company is limited liability company (SIA), individual merchant (IK), farm undertaking or fishery undertaking (ZS);
  • your company is registered in the Register of Enterprises of the Republic of Latvia; 
  • your company is solvent;
  • the company carries out economic activity in Latvia;
  • you have been issued a passport or identity card of citizen or non-citizen of the Republic of Latvia;
  • you have the right to represent the company individually;
  • you have a qualified electronic signature - eSignature maintained by SmartID QES or LVRTC in Latvia.

Are there any additional conditions?

When you become a bank customer remotely,  initially in Online bank, there will be a set limit for outgoing transfers per day. The maximum total amount of transfers per day may be up to 60 000 EUR. This condition can be changed upon arrival at the bank's branch.

I already have the Online bank in Citadele. Will I be able to use the existing connection if I apply for corporate services remotely?

  • If the authorization device for the existing Online bank is MobileSCAN, you will be able to use the existing connection.
  • If you do not have MobileSCAN yet, you can connect it in Online bank.

How soon will I be able to start using banking services?

The account and Citadele Online bank are available immediately after you have received an e-mail about the successful submission of the application, you will receive a C Business card by post within a week. Activate the card using the mobile app or Online bank.

How to fill in the application if I cannot sign it individually?

If you do not have the right to sign the application individually, you must apply for a face-to-face visit to the bank’s branch with the other signatories.

How long does it take to complete an application on the website?

It takes an average of 20 minutes to complete the application.

What are the costs of the service?

Registration and sending the card by post is free of charge. You can read information on the costs of the service plan here.

How soon will I be able to receive my C Business Card?

Within a week after completing the application. You will receive two shipments – the C Business card is sent first and a few days later – the PIN code.

Do I, as an individual, have to be a Citadele customer to apply for corporate banking services remotely?

No, you do not have to be a Citadele customer. However, if you want to become one, download the Citadele mobile app and select the section “Become a bank customer”.

What is the application process?

  • Go to the section of the website “Business customers” > “Become a customer” > “Become a customer” > “Become a customer remotely”.
  • Read the basic conditions.
  • Choose the most convenient type of authorization.
  • Fill in information about your company.
  • Sign the application with a pre-selected qualified electronic signature.

Who should I contact in case of technical problems with the service?

Contact us at +371 6701 0000 or info@citadele.lv.

Can my company be refused to become a bank customer?

The bank may refuse to become a customer in cases specified in regulatory enactments and in accordance with the bank’s internal regulatory documents, for example, if the bank cannot verify the legality of the company’s income or if the authorized person provides false information to the bank.

I have completed the application but haven't received a response

There are situations when the application processing may take a little longer. A bank specialist will contact you to explain the next steps.

I received a message that a video call will be required to open the account. Why is this important?

A video call is required to ensure the remote receipt of services and compliance with the "Know Your Customer" principle. Read more about this principle here: What is the Know Your Customer Principle?

More questions
What services will I receive?

When applying remotely, choose the most advantageous service plan for your company. Depending on the type of plan you choose, you will be able to use a set of services.

  • A certain number of free SEPA transfers (depending on the type of plan)
  • A certain number of free current accounts.
  • A certain number of free C Business cards with an account in the first year of service.
  • Unlimited number of free intrabank transfers.
  • Unlimited Mastercard Business Debit cards for free.

Additionally, an Online bank will be created.

  • If you are already a customer of the bank and use Citadele Online bank with the authorization device MobileSCAN, you will be able to choose whether to use the existing connection or create a new one (a new MobileSCAN license and login will be issued).
  • If you do not currently use Citadele Online bank or you have another authorization device, you will be issued a new Online bank Agreement with a new login name and MobileSCAN license.

What you need to know before applying?

If you are not yet our business customer, you can join us without coming to the bank! Now you just have to complete an application on the Citadele’s website. Fill it in and we will deliver the card to you free of charge within Latvia.

To become a customer using an application on the Citadele website, the following criteria must be met:

  • the legal form of the company is limited liability company (SIA), individual merchant (IK), farm undertaking or fishery undertaking (ZS);
  • your company is active and registered in the Register of Enterprises of the Republic of Latvia;
  • your company is solvent;
  • the company carries out economic activity in Latvia;
  • you have been issued a passport or identity card of citizen or non-citizen of the Republic of Latvia;
  • you have the right to represent the company individually;
  • you have a qualified electronic signature - eSignature maintained by SmartID QES or LVRTC in Latvia.

If any of the above criteria is not met, please visit any of our branches, and bring an identity document.

When you become a customer of Citadele Bank remotely, initially in Online bank, there will be a set limit for outgoing transfers per day. The maximum total amount of transfers per day may be up to EUR 60 000 EUR. This condition can be changed upon visiting the bank branch.

I have completed the application. What to do next?

After you have completed the application, a bank representative will contact you if necessary. If the application is successful and no additional information is required, you will receive the following information soon:

  • an e-mail about the successful completion of the application and instructions on how to proceed;
  • an SMS with the login to the Online bank (if a new Online bank Agreement was drawn up).

To access detailed information about the services you applied for, please visit the My Applications section of the website. To check the status of your application and view detailed information about the services at Citadele Bank, log in using a secure electronic signature.

How to activate Online bank?

If you are a new user of Online bank and you need to activate the authorization device MobileSCAN for Online bank, go to the section of the website My applications.

1) To activate MobileSCAN, log in to the section My Applications.

2) After authorization, you will see detailed information about the company’s application, the services applied for and the activation of MobileSCAN.

3) In addition, download Citadele’s mobile app from Google play or App store to enable MobileSCAN activation.

4) Once the app is downloaded, activate MobileSCAN by following the instructions.

5) When MobileSCAN is activated, you can connect to Online bank with the login name received in the text message.

How to fill in the application?

To start the completion, click on “Business customers” > “Become a customer” > “Become a customer” > “Become a customer remotely” and read the basic conditions. Before filling in the application, choose the most suitable type of authorization.

Documents to be submitted to start a business relationship

You can become a Citadele customer remotely or in person.

When starting a business relationship in person, the documents listed below must be submitted depending on the status of the legal entity.

Legal entity the process of registration of which has not been completed yet (temporary account)

  • Customer questionnaire.
  • Foundation agreement or articles of association of the company.
  • Identity document (passport/identity card (ID card)) of the representative of the company.

Registered legal entity

  • Customer questionnaire.
  • Identity document (passport/ID card) of the representative of the company.
  • Identification data of beneficial owners.

 

! If necessary, Citadele may request additional documents according to a risk-based approach (e.g., proof of origin of funds, proof of ownership structure for businesses with a complex cross-border ownership structure, documents confirming transactions with key business partners, in case of a payment institution/electronic money institution – AML/CFT policies and procedures).

Why can’t I use my Online Banking to fill in and sign an application?

A qualified electronic signature, which is legally equivalent to a handwritten signature, must be used to complete the application. Qualified electronic signatures in Latvia are:

  • SmartID QES;
  • eSignature maintained by LVRTC.

What are the conditions for completing the application?

To become a customer using an application on the Citadele website, the following criteria must be met:

  • the legal form of the company is limited liability company (SIA), individual merchant (IK), farm undertaking or fishery undertaking (ZS);
  • your company is registered in the Register of Enterprises of the Republic of Latvia; 
  • your company is solvent;
  • the company carries out economic activity in Latvia;
  • you have been issued a passport or identity card of citizen or non-citizen of the Republic of Latvia;
  • you have the right to represent the company individually;
  • you have a qualified electronic signature - eSignature maintained by SmartID QES or LVRTC in Latvia.

Are there any additional conditions?

When you become a bank customer remotely,  initially in Online bank, there will be a set limit for outgoing transfers per day. The maximum total amount of transfers per day may be up to 60 000 EUR. This condition can be changed upon arrival at the bank's branch.

I already have the Online bank in Citadele. Will I be able to use the existing connection if I apply for corporate services remotely?

  • If the authorization device for the existing Online bank is MobileSCAN, you will be able to use the existing connection.
  • If you do not have MobileSCAN yet, you can connect it in Online bank.

How soon will I be able to start using banking services?

The account and Citadele Online bank are available immediately after you have received an e-mail about the successful submission of the application, you will receive a C Business card by post within a week. Activate the card using the mobile app or Online bank.

How to fill in the application if I cannot sign it individually?

If you do not have the right to sign the application individually, you must apply for a face-to-face visit to the bank’s branch with the other signatories.

How long does it take to complete an application on the website?

It takes an average of 20 minutes to complete the application.

What are the costs of the service?

Registration and sending the card by post is free of charge. You can read information on the costs of the service plan here.

How soon will I be able to receive my C Business Card?

Within a week after completing the application. You will receive two shipments – the C Business card is sent first and a few days later – the PIN code.

Do I, as an individual, have to be a Citadele customer to apply for corporate banking services remotely?

No, you do not have to be a Citadele customer. However, if you want to become one, download the Citadele mobile app and select the section “Become a bank customer”.

What is the application process?

  • Go to the section of the website “Business customers” > “Become a customer” > “Become a customer” > “Become a customer remotely”.
  • Read the basic conditions.
  • Choose the most convenient type of authorization.
  • Fill in information about your company.
  • Sign the application with a pre-selected qualified electronic signature.

Who should I contact in case of technical problems with the service?

Contact us at +371 6701 0000 or info@citadele.lv.

Can my company be refused to become a bank customer?

The bank may refuse to become a customer in cases specified in regulatory enactments and in accordance with the bank’s internal regulatory documents, for example, if the bank cannot verify the legality of the company’s income or if the authorized person provides false information to the bank.

I have completed the application but haven't received a response

There are situations when the application processing may take a little longer. A bank specialist will contact you to explain the next steps.

I received a message that a video call will be required to open the account. Why is this important?

A video call is required to ensure the remote receipt of services and compliance with the "Know Your Customer" principle. Read more about this principle here: What is the Know Your Customer Principle?

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