Head of Fraud Management

Join our team and make a significant impact by shaping a robust fraud management framework while working closely with cross-functional teams to mitigate risks and protect our organization’s reputation.

Apply now

Our benefits

Crafted specifically for people like us - true Champions in everything we do.

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Extra vacation days

Four extra vacation days, and three extra vacation days for volunteering, no questions asked. Where do I sign up?

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Hybrid work

Sometimes we feel most productive in our pyjamas, and that’s OK!

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Flexible hours

Your ideal workday starts at 8:00 or 9:30? Either way you will find what you’re looking for.

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Wellbeing

We have different physical and mental wellbeing initiatives, and a massage chair in the office, need we say more?

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Learning

Your growth matters to us – that is why last year our colleagues spent 11 100 hours in different trainings & courses.

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Our products

Can you imagine using our C prime payment card completely for free? And it’s just the beginning!

More about the vacancy

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Explore the role

  • Own, maintain and upgrade comprehensive fraud detection and prevention framework applicable to all Citadele channels, products, services;

  • Continuously monitor the emerging trends in fraud area;

  • Ensure continuous improvement of the fraud framework with a target to minimize fraud loss;

  • Continuously strengthen analytical capabilities and technology landscape;

  • Provide regular reports to senior management and the Management Board on fraud trends, key incidents, and mitigation strategies;

  • Communication to clients raising the awareness and reducing clients’ loss;

  • Cooperate with other departments (Compliance, AML, Risk, and IT) to align fraud prevention strategies;

  • Monthly salary according to your expertise in a range from 4800 to 6500 EUR gross before taxes.

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Explore the criteria

  • At least bachelor's degree, a master’s degree or professional certifications are highly desirable;

  • Extensive experience in fraud risk management, with at least 3-5 years in a leadership role within a financial or payment institution;

  • Advanced digital skills and high interest in innovation;

  • Strong understanding of fraud schemes, prevention methodologies, systems used;

  • Strong Leadership and team management skills;

  • Excellent analytical, problem-solving and communication skills.

Does this sound like you?

Apply now and join more than 1300 champions across the Baltics!

Apply until: 30.12.2024

Having some extra thoughts?

Get in touch with one of our Talent Project Managers to ask a question.

Latvia (+371)
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Our recruitment process

We want to make sure you know what to expect during the recruitment. In case you will have any questions or doubts, one of our friendly Talent Project Managers will guide you through.

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Application

We usually start the screening process two weeks after the initial job posting. You might not receive any updates during the CV gathering period.

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CV screening

We'll contact you regardless of the outcome. If you haven't received an email, it means that we're still screening candidates.

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Interviews

Depending on the role the interview stage will typically consist of 1-2 rounds with different people like the recruiter, hiring manager and sometimes even the team. We often include a technical task as a part of our recruitment process.

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Decision

We will always share our feedback and decision regarding your recruitment process. If it’s a match, we will do a reference & background check. If all adds up nicely, we will make you an offer, and hope you will join us to create opportunities!

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Open application form

We've all been there. If you really want to work here, but couldn't find what you're looking for - leave your CV and one of our helpful Talent Project Managers will get in touch!

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