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  1. Customer support
  2. Authentication and payment confirmation methods
  3. Transaction limitations for authorisation devices

Transaction limitations for authorisation devices

Remote account management systems - Citadele online bank

All payment limits are in Euro or equivalent in other currency.

All authorisation devices are grouped into following authorisation device categories:

Authorisation device category Daily debit turnover
Low 3000 EUR (three thousand EUR)
Medium 60 000 EUR (sixty thousand EUR)
High 250 000 EUR (two hundred fifty thousand EUR)
Individual 30 000 000 EUR (thirty million EUR)
Authorisation device category Daily debit turnover
Low 3000 EUR (three thousand EUR)
Medium 60 000 EUR (sixty thousand EUR)
High 250 000 EUR (two hundred fifty thousand EUR)
Individual 30 000 000 EUR (thirty million EUR)

All authorisation devices are grouped into following authorisation device categories:

Authorisation device category Authorisation device
Low
  • TAN card
  • MobileSCAN Low (Mobile SCAN activated in Online bank with TAN card or in Mobile App with SMS, or MobileSCAN activated on potentially unsecure device)
  • Touch ID, Face ID with MobileScan Low
Medium
  • DIGIPASS GO3
  • MobileSCAN Medium (MobileSCAN activated in Online bank with DIGIPASS GO3 on secure device)
High
  • MobileSCAN Full (Mobile SCAN activated on secure device)
Individual
  • DIGIPASS 780
  • DIGIPASS 320 (and older DIGIPASS models)
Authorisation device category Authorisation device
Low
  • TAN card
  • MobileSCAN Low (Mobile SCAN activated in Online bank with TAN card or in Mobile App with SMS, or MobileSCAN activated on potentially unsecure device)
  • Touch ID, Face ID with MobileScan Low
Medium
  • DIGIPASS GO3
  • MobileSCAN Medium (MobileSCAN activated in Online bank with DIGIPASS GO3 on secure device)
High
  • MobileSCAN Full (Mobile SCAN activated on secure device)
Individual
  • DIGIPASS 780
  • DIGIPASS 320 (and older DIGIPASS models)

Following batch limits (limit of several payments approval with single authorization code) are set for authorization device categories:

Authorisation device category Batch limit (number of payments) Batch limit (total amount of payments)
Low1 50 (fifty) 3000 EUR (three thousand EUR)
Medium1 50 (fifty) 60 000 EUR (sixty thousand EUR)
High1 500 (five hundred) 250 000 EUR (two hundred fifty thousand EUR)
Individual1, 2 500 (five hundred) 2 000 000 EUR (two millions EUR)
Authorisation device category Batch limit (number of payments)
Low1 50 (fifty)
Medium1 50 (fifty)
High1 500 (five hundred)
Individual1, 2 500 (five hundred)
Authorisation device category Batch limit (total amount of payments)
Low1 3000 EUR (three thousand EUR)
Medium1 60 000 EUR (sixty thousand EUR)
High1 250 000 EUR (two hundred fifty thousand EUR)
Individual1, 2 2 000 000 EUR (two millions EUR)

Effective from 27.07.2021.

Additionally following limits are set for Face ID and Touch ID with MobileScan Full:

  • One transaction limit is equal to daily turnover limit and is set to 10 000 EUR (ten thousand EUR);
  • Batch limit is set to 10 000 EUR (ten thousand EUR).
Price list

1 Number of payments for any MobileSCAN and DIGIPASS 780 is 500 (five hundred)

2 Number of payments for Digipass 320 and older devices is 50 (fifty)

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