What is customer identification?

In accordance with the requirements of regulatory enactments, Citadele is obliged to identify a customer prior to commencement of a business relationship. The Bank identifies:

Natural persons by requiring to present a valid identification document. Identity documents are:

• passport – citizen’s passport, non-citizen’s passport, diplomatic passport, service passport, travel document of a stateless person, travel document of a refugee, travel document of a person granted alternative status;
• ID card – citizen's ID card, non-citizen's ID card, EU citizen's ID card, asylum seeker's ID card, temporary or permanent residence permit. 

The fact of establishment of a legal entity, including information on the legal address, as well as on the person authorised to represent the company. Documents necessary for identification of the legal entity: 

• document of a person authorised to represent the legal entity, confirming this right;
• valid identity document of the person authorised to represent the legal entity;
• document issued by the State Register on the establishment of the legal entity (including a printout from the Register of Enterprises or Lursoft).