Is any information about the customer confidential?

A credit institution is obliged to guarantee the secrecy of the customer's identity, accounts, deposits, financial services used, transactions and other banking operations, and it shall not disclose information about a customer and customer transactions, which a credit institution receives when providing financial services in accordance with the concluded agreements (non-disclosable information).

Non-disclosable information about the customer is provided to the customer himself/herself or his/her legal representatives, however, Section 63 of the Credit Institutions Law provides for the procedure and scope of providing non–disclosable information to state institutions, officials or other institutions and officials.