2. Enter your username and mobile phone number. Bear in mind that your phone number must match the one registered with the bank (entered into your client information). Please also bear in mind that, if your phone number has changed, and you have notified the bank remotely within the past 7 days, you will not be able to renew your password remotely
6. Enter the SMS code again, and choose a new password.
Important! You can only change your password remotely using the online bank, it cannot be done in the app.
If you do not receive an SMS, use one of the following methods of unblocking your password, as well as to check your contact details registered with the Bank:
visit your nearest branch or representative abroad, bringing a form of identification (passport or ID card).
If you have not or cannot use a code card or GO3 / calculator - visit our branch with an identity document (passport or ID card), where you will be issued a new code card. However, if you have blocked your GO3 / calculator by entering an incorrect code, contact us by calling +371 6701 0000.
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On the use of marketing cookies for our loan services
Our website uses our own and third-party cookies to offer loan services which interest you based on your habits. Find out more in our Cookie Terms and Conditions. You can agree to our use of cookies by selecting Confirm, or reject them by selecting Reject. You can also change or cancel your decision at any time by selecting Cookie Settings. If you choose to reject all cookies, our website will only save the functional cookies necessary for the website to function and be secure, and for which we do not require your permission.