Decision tree

How can we help you with Online Banking?

Do you want to connect Online banking for yourself (to access your accounts)?

How do I access the Online Bank if I need to oversee another person’s accounts?

How do I access the Online Bank if I need to oversee another person’s accounts?

You must accompany this person to your nearest branch, and both of you must bring a form of ID (passport or ID card). A branch employee will draw up an Online Bank agreement, while you will choose your own username and decide which authorisation tool to use - MobileSCAN, code calculator or eParaksts mobile. 

How do I access the Online Bank if I need to oversee a legal person’s accounts?

You must accompany the company’s signatory (statutory or power of attorney) to your nearest branch, and both of you must bring a form of ID (passport or ID card). A branch employee will draw up an Online Bank agreement, while you will choose your own username and decide which authorisation tool to use - MobileSCAN, code calculator or eParaksts mobile. 

Are you satisfied with the answer?

Glad we were able to help you!

Thank you for using the interactive customer support section to find the answer to your question!

Return to help & support