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How can we help you with Online Banking?

1. Connection of new Online banking

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Do you want to connect Online banking for yourself (to access your accounts)?

2. No

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How do I access the Online Bank if I need to oversee another person’s accounts?

How do I access the Online Bank if I need to oversee another person’s accounts?

You must accompany this person to your nearest branch, and both of you must bring a form of ID (passport or ID card). A branch employee will draw up an Online Bank agreement, while you will choose your own username and decide which authorisation tool to use - MobileSCAN, code calculator or code card.

How do I access the Online Bank if I need to oversee a legal person’s accounts?

You must accompany the company’s signatory (statutory or power of attorney) to your nearest branch, and both of you must bring a form of ID (passport or ID card). A branch employee will draw up an Online Bank agreement, while you will choose your own username and decide which authorisation tool to use - MobileSCAN, code calculator or code card.

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