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How do I access the Online Bank if I am under 18?

Ask one of your parents to visit our branch, bringing along a form of ID (passport or ID card) for both you and your parent. A branch employee will draw up an Online Banking agreement, while you can choose your own username and decide which authorisation tool to use - MobileSCAN, code calculator or eParaksts mobile. Bear in mind that child's presence is not necessary for a parent to be able to open account for the child.

If one of your parents is already a customer of Citadele and they have access to Online Bank, they can open an account for you online selecting Correspondence with Bank → Open C smart bundle for minor.

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How can we help you with Online Banking?

Do you want to connect Online banking for yourself (to access your accounts)?

Are you an adult (at least 18 years old)?

How do I access the Online Bank if I am under 18?

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