Decision tree

How can we help with loans and leasing?

Can I return part of a purchase I made using a Klix loan?

Yes, a partial return is possible, but you must contact the retailer. The retailer will inform the bank of a partial refund, transfer the funds to the bank, and your loan principal will be reduced by this amount. You will be able to see your new repayment schedule on the Citadele website under My Applications

Are you satisfied with the answer?

Glad we were able to help you!

Thank you for using the interactive customer support section to find the answer to your question!

Return to help & support