Decision tree

How can we help with loans and leasing?

What do I do if I want to return a product I purchased using a Klix loan?

If, for any reason, you wish to return a product you purchased, you must inform the retailer. If the retailer agrees to annul the agreement, the relevant employee will inform the bank of the changes and return the money. After the money is returned, the loan will be automatically cancelled within one business day (or, if the order is only partially cancelled, your loan will be partially repaid). 

Are you satisfied with the answer?

Glad we were able to help you!

Thank you for using the interactive customer support section to find the answer to your question!

Return to help & support