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What kind of activity do you want to do with standard payments?

Where did you make a payment?

Is payment amount over 10,000 EUR?

What authorization device are you using?

What type of smartphone/phone do you have?

How do I check my MobileSCAN payment limits in the mobile app with iOS phone?

Open the app and select MobileSCAN. 

Select the settings icon in the upper right corner. 

To view your MobileSCAN authorisation tool limits on this device, select the device name. 
If you wish to view MobileSCAN limits for your other devices, select View Other Devices. 

Under Payment Limits, select Log In. 

Enter your 5-figure MobileSCAN PIN code or use biometrics: TouchID (fingerprint) or FaceID (facial recognition).

Under Payment Limits, you will see the single-transaction and one-day limit for your chosen MobileSCAN device. 
If you do not see this function in your app, ensure that you have updated your device software to the latest-possible version. 

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