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What payment do you need help with?

1. Payments within Latvia and international payments

What kind of activity do you want to do with standard payments?

1. Make a payment

In which channel do you want to make a payment?

2. In Mobile App

What type of payment do you want to make in Mobile App?

3. Pay a bill using a bank templates

How do I pay a bill using a bank template in the mobile app?

After you log in successfully in Citadele mobile app, you will automatically view the overview screen. To access the screen from which you can make a payment from a template, you must select Payments at the bottom of the screen. You will also see the last recipients of your previous transfers.

Select bank templates to view all the bank’s templates.

Check the information in the template and enter the missing information.

You will have to sign the payment using a code from your authorisation device (for example, signing the payment with your MobileSCAN PIN).

Once the payment is done, you will see the confirmation on the screen.

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